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Yes. º£½ÇÉçÇø has operated a dedicated Edmonton office at 13115 156 St NW, Edmonton, AB T5V 1V2 since 2012. Our Edmonton team provides managed IT services, cybersecurity, cloud solutions, co-managed IT, and IT consulting to businesses across the city and surrounding communities including St. Albert, Sherwood Park, Spruce Grove, Leduc, Fort Saskatchewan, Stony Plain, Beaumont, Morinville, and Devon.

Unlike IT providers that list Edmonton as a service area but operate remotely from Calgary or elsewhere, º£½ÇÉçÇø has a physical local presence. That means faster on-site response when you need it, technicians who know the local business environment, and a team accountable to the Edmonton community — backed by national infrastructure, SOC2 and B-Corp certifications, and 24/7 internal support.

º£½ÇÉçÇø offers predictable, per-user monthly pricing for Edmonton businesses through three service tiers: Silver (essential IT support for growing businesses), Gold (comprehensive IT management with enhanced security), and Platinum (premium protection with advanced cybersecurity and priority support). There are no hidden fees, no surprise invoices, and no charges based on ticket volume — you pay the same flat rate every month regardless of how much support you use.

The right tier depends on your business size, the complexity of your IT environment, your industry's compliance requirements, and your risk tolerance. An Edmonton professional services firm with 30 users will have different needs and a different cost profile than an energy sector company with 150 users and remote access requirements. Contact º£½ÇÉçÇø at (780) 425-0888 or 1-833-GAM-TECH for a free consultation and a customized quote based on your specific environment.

Several things set º£½ÇÉçÇø apart from other managed IT providers operating in Edmonton:

5-minute response guarantee. Every support request receives a real human response within 5 minutes — not an automated acknowledgment, not a ticket number. A person.

SOC2 and B-Corp dual certification. º£½ÇÉçÇø is independently audited for security controls (SOC2) and held accountable to social and environmental standards (B-Corp). Most Edmonton IT companies hold neither.

Dedicated Client Success Manager. Every client has a named point of contact who knows your business, your environment, and your team — not a rotating help desk.

Five consecutive years as a Top 50 Canadian MSP. Being named one of Canada's 50 Best Managed IT Companies every year from 2021 to 2025 and having a 97% Trust Index Score from Great Place to Work provides independent validation of those standards.

24/7 internal support — not outsourced. After-hours support is handled by º£½ÇÉçÇø's own staff, not a third-party call centre.

Project Packs included. Planned IT projects are included in managed service agreements, so there are no surprise invoices when you need something done.

Your data is always yours. If you ever leave º£½ÇÉçÇø, you take everything with you. No data held hostage, no exit fees tied to your own systems.

Yes. º£½ÇÉçÇø has significant experience supporting oil and gas companies, oilfield services firms, and energy sector contractors operating in and around Edmonton. The energy sector presents a specific combination of IT challenges — remote and field-based workforces, secure SCADA and OT environments, complex vendor and contractor access requirements, and increasing regulatory scrutiny around cybersecurity.

º£½ÇÉçÇø provides compliance-aligned cybersecurity, secure remote access solutions, disaster recovery planning, proactive network security monitoring, and endpoint protection designed for these environments. Our SOC2 certification provides the security framework that energy sector clients require for regulatory compliance and operational resilience. We also support the documentation and audit trail requirements that come with working alongside larger operators or government-regulated entities.

Yes. º£½ÇÉçÇø provides co-managed IT services for Edmonton organizations that have an existing internal IT team but need additional capacity, specialized expertise, or 24/7 coverage they can't sustain in-house. Rather than replacing your internal team, co-managed IT integrates with them — filling gaps in cybersecurity monitoring, after-hours help desk, project execution, or specialized technical areas like Microsoft 365 administration or cloud infrastructure.

This model is particularly common among mid-sized Edmonton organizations — municipal bodies, healthcare organizations, construction firms, and professional services companies — that have invested in internal IT leadership but need an external partner to extend their capabilities without adding full-time headcount. º£½ÇÉçÇø can take on as much or as little as your team needs, with clear service boundaries and full transparency.

º£½ÇÉçÇø guarantees a 5-minute response time for all support requests from Edmonton clients. When you contact º£½ÇÉçÇø, you reach a real person — not an automated ticket system or an outsourced call centre. Our 24/7 monitoring also proactively identifies and resolves the majority of issues before they impact your operations, which means most problems are handled before you're even aware of them.

For on-site support, our Edmonton office at 13115 156 St NW allows us to dispatch a technician to your location when remote resolution isn't sufficient. Response times for on-site requests depend on the nature of the issue and your service tier, but our local presence means Edmonton clients aren't waiting for someone to drive in from Calgary.

º£½ÇÉçÇø provides a full suite of cybersecurity services for Edmonton businesses, including proactive threat detection and response, endpoint protection, email security and phishing prevention, network security monitoring, vulnerability assessments, security awareness training for staff, and incident response planning.

As a SOC2 certified provider, º£½ÇÉçÇø's security controls are independently audited — not self-reported. That matters when your clients, insurers, or regulatory bodies ask how your IT provider handles data security. For Edmonton businesses in regulated industries — healthcare under Alberta's Health Information Act, energy sector firms with OT environments, or government-adjacent organizations managing sensitive public data — º£½ÇÉçÇø's cybersecurity services are designed to meet those specific compliance requirements, not just general best practices.

Cybersecurity is also included as a core component of managed service agreements, not sold as an add-on. Protection isn't optional at º£½ÇÉçÇø.

Yes. Microsoft 365 management and migration is one of º£½ÇÉçÇø's core service areas for Edmonton clients. Whether you're moving from on-premise Exchange, Google Workspace, or a legacy system, or you're already on Microsoft 365 but not using it securely or effectively, º£½ÇÉçÇø handles the full scope: migration planning, data transfer, user onboarding, security configuration, and ongoing administration.

Microsoft 365 is often misconfigured out of the box — default settings leave significant security gaps around email authentication, conditional access, data loss prevention, and external sharing. º£½ÇÉçÇø's security-first approach means we harden your Microsoft 365 environment from day one, not after a breach prompts a review. We also handle licensing optimization, which frequently surfaces cost savings for Edmonton businesses that are over-licensed or carrying unused subscriptions.

Yes. Remote and hybrid work environments are now standard across Edmonton's professional services, government-adjacent, and technology sectors, and they introduce IT and security challenges that traditional office-based IT models weren't built to handle. º£½ÇÉçÇø's managed IT and cybersecurity services are designed to support distributed teams as a default — not as an afterthought.

This includes secure remote access setup and management, endpoint protection for devices working outside the office network, Microsoft 365 and cloud infrastructure management, multi-factor authentication enforcement, and monitoring that covers remote endpoints the same way it covers in-office devices. If your Edmonton team is split between an office, home offices, and field locations, º£½ÇÉçÇø provides the visibility and security coverage to manage that environment safely and efficiently.

Yes. º£½ÇÉçÇø works with non-profit organizations and government-adjacent bodies across Edmonton and has a strong understanding of the unique constraints these organizations face: tight IT budgets, limited internal technical capacity, high accountability for data handling, and the need to demonstrate responsible stewardship of technology resources.

As a B-Corp certified company, º£½ÇÉçÇø holds itself to the same social and environmental accountability standards it expects of mission-driven clients. We offer scalable service tiers that work within non-profit budget realities, and we're experienced with the compliance and governance requirements that come with handling government funding, grant reporting, or public data. Edmonton-area non-profits, municipalities, school boards, and Crown-adjacent organizations have worked with º£½ÇÉçÇø to modernize their IT environments without the overhead of hiring dedicated internal staff.